If you are hearing a lot about desktop CRM software these days, you may find yourself full of questions. Of course you want to know what it is, but more importantly, you need to know if it will benefit you. After all, the last thing you want to do is spend money on some new business fad just because it is the popular thing to do.
Desktop CRM Software Explained
Desktop CRM software allows you to manage your customer relationships using your desktop or laptop PC even if you have no Internet connection. The customer information is actually stored on your hard drive and also shared in a cloud on the internet. This can be compared to your Outlook software that you can use offline on an airplane and then synchronize when you have an Internet connection.
That being said, not all CRM software are the same. Some may only allow you to manage the basics, while software like Commence gives you extras like business forecasting and document management, project management, as well as email and calendaring. Our software is reliable and effective to help you make the most of your customer relationships.
